We recommend that you contact us by e-mail at kirjaamo(at)telk.fi or by phone at +358 29 4117 200.

Our telephone service is open from 15 July to 2 August 2024 only on Wednesdays:

  • 17.7.2024 at 9-12
  • 24.7.2024 at 9-12
  • 31.7.2024 at 9-12

In July 2024, the average processing time for cases handled by the Pension Appeal Board (TELK) was approximately six to nine months. The processing time of a single appeal may deviate strongly from the average processing time.

We process issues relating to vocational rehabilitation as urgent. Their average processing time is around four months.

On 9 July 2024, the number of cases pending at the Pension Appeal Board totalled 3 289.

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Contact information

Visiting address
Maistraatinportti 1
00240 Helsinki

Postal address
P.O. Box 22
00241 Helsinki

We ask that you contact us primarily via e-mail.

Electronic communication

E-mail
kirjaamo@telk.fi

Secure e-mail service
https://sr.edelkey.net/encrypt

Switchboard +358 (0)29 4117 200

Telephone service hours for pension appeals: weekdays 9-12.