The Pension Appeal Boards customer service is open on weekdays from 9 am to 3 pm. We recommend that you avoid visiting on site and instead contact us by e-mail at kirjaamo(at)telk.fi or by phone at +358 29 4117 200.
In issues relating to appeals, our telephone service operates from 9 a.m. to 12 noon.
In May 2022, the average processing time for cases handled by the Pension Appeal Board (TELK) was approximately five to eight months. The processing time of a single appeal may deviate strongly from the average processing time.
We process issues relating to vocational rehabilitation as urgent. Their average processing time is around four months.
On 3 May 2022, the number of cases pending at the Pension Appeal Board totalled 2 130.
Exceptional opening hours:
The Pension Appeal Boards customer service will be closed from 26 to 29 May 2022.