The office of the Pension Appeal Board is closed from 24 December to 26 December 2025 and 1 January to 6 January 2026. There are delays in letter and email responses during office closure.

We recommend that you contact us by e-mail at kirjaamo(at)telk.fi or by phone at +358 29 4117 200.

In December 2025, the average processing time for cases handled by the Pension Appeal Board (TELK) was approximately six to nine months. The processing time of a single appeal may deviate strongly from the average processing time.

We process issues relating to vocational rehabilitation as urgent. Their average processing time is around four months.

On 2 th December 2025, the number of cases pending at the Pension Appeal Board totalled 3 614.

Email Encryption Provider of the Pension Appeal Board  Has Changed

The e-mail encryption service provider of the Pension Appeal Board has changed on 16 June 2025. You can access the new email encryption service at https://securemail.telk.fi. For more information on e-services to the Board of Appeal, please visit our website www.telk.fi - To the applicant - Electronic communication.